Shipping Policy

Thank you for shopping with Silk! We strive to provide you with a seamless shipping experience. Below are the details regarding our shipping policy.

1. Shipping Methods

We offer a variety of shipping options to meet your needs, including standard and expedited shipping. The available shipping methods will be presented at checkout.

2. Shipping Rates

Shipping rates are calculated based on the delivery location, the weight of the items in your order, and the selected shipping method. You will see the shipping cost before you complete your purchase.

3. Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we experience high demand or unexpected delays, your order may take longer to process. We will notify you if there are significant delays in shipping your order.

4. Delivery Times

Estimated delivery times are within 5-7 business days. Please note that these are estimates and not guarantees. Delivery times may vary due to carrier delays, weather conditions, your delivery location, or other unforeseen circumstances.

5. Delivery Issues

If your order does not arrive within the estimated delivery time, please contact us at info@silk-airstyler.com We will assist you in locating your package.

6. Lost or Stolen Packages

Silk is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the carrier directly. We recommend using a secure delivery address.

7. Changes to Shipping Policy

We reserve the right to update or modify this shipping policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about our shipping policy, please contact us: info@silk-airstyler.com